Acceptable Use Policy

1 Introduction

This Acceptable Use Policy explains the rules for using the website and online services provided by Judith Ethnic Food Store Ltd. By accessing or using judithethnicstore.co.uk, you agree to use our website responsibly and in accordance with this policy.

This policy applies to all visitors, customers, account holders, and users of our online services.

2 Purpose of This Policy

This policy helps us:

• maintain a safe online environment;
• protect customers and our business;
• prevent misuse of our website;
• ensure reliable access to our services.

3 Acceptable Use

You may use our website to:

• browse products;
• place genuine orders;
• manage your account;
• contact us;
• access information about our services.

You must use our website lawfully and responsibly.

4 Prohibited Activities

You must not use our website for any of the following:

Security Misuse

• attempt unauthorised access;
• interfere with website security;
• introduce viruses, malware, or harmful code;
• attack or disrupt website systems.

Fraudulent Activities

• create false accounts;
• provide misleading information;
• use stolen payment information;
• make fraudulent purchases;
• misuse promotional offers.

Harmful Content

• upload offensive or illegal content;
• send abusive communications;
• distribute spam;
• harass other users or our staff.

Website Abuse

• copy website content without permission;
• scrape product information for commercial purposes;
• overload website systems;
• interfere with website operation.

5 Customer Accounts

Where customers create accounts, they are responsible for:

• keeping login details secure;
• not sharing passwords;
• ensuring account information is accurate;
• notifying us of suspected unauthorised access.

We may suspend accounts where misuse is suspected.

6 Product Information

Customers must not misuse product information from our website, including:

• copying product descriptions for commercial purposes;
• reproducing images without permission;
• falsely representing our products or business.

7 Intellectual Property Protection

All website content belongs to Judith Ethnic Food Store Ltd or relevant third parties. This includes:

• text;
• logos and branding;
• images and designs;
• software and website structure.

You may not reproduce or use this content without written permission.

8 Monitoring and Security

We may monitor website activity to:

• maintain security;
• prevent fraud;
• improve services;
• investigate misuse.

We may take action where suspicious or harmful activity is identified.

9 Suspension or Restriction of Access

We may restrict or suspend access to our website where we believe a user has:

• breached this policy;
• engaged in fraudulent activity;
• threatened website security;
• acted unlawfully.

10 Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their:

• content;
• security;
• availability;
• privacy practices.

Users should review third-party terms and policies separately.

11 Reporting Problems

If you identify security concerns, suspicious activity, website problems, or misuse of our services, please contact us.

12 Contact Us

13 Changes to This Policy

We may update this Acceptable Use Policy from time to time. The latest version will always be available on judithethnicstore.co.uk.